We’re Here to Help
Questions about a product, your order, delivery or returns? Send us a message using the form below or email our team directly. We’ll help you find the information you need.
If you are writing about an existing order, include your order number and the email address used at checkout. For questions about a product or an order issue, photographs can also help us understand what you are seeing.
Get in touch
Company
Snowledge
Email
info@snow-ledge.com
Location
802-812 Canton Road, Wing Tai Building, Yau Ma Tei, Kowloon Hong Kong SAR
Customer care
Hours
Monday – Friday: 09:00 – 18:00 GMT
Saturday – Sunday: 11:00 – 16:00 GMT
Response time
We aim to respond within 24 hours. During busy periods, it may take a little longer.
Send us a message
Use the form below and we’ll get back to you as soon as we can.